Clinic FAQs

Midlothian ISD employees, their spouses and dependent children. Non-eligible workers include: substitutes, on-call workers, tutors, contracted services, and independent contractors. Please contact employee benefits or Kara Hemmle to confirm eligibility.

MISD employees do not have any additional step to take be seen at the clinic. However, dependent/spouse date must be updated in the MISD Third Party's Enroll System. 

Individuals may not be seen at the clinic unless they are registered as a dependent/spouse of the employee in the system.  During Open Enrollment that occurs each July, employees are asked to list all dependents and the spouse even when declining the coverage.  Some employees have not listed all dependents and/or a spouse in the system.  These individuals will not be eligible for the clinic UNLESS they are added to the system.

If you plan to use the clinic for your dependents and/or spouse and have not entered them in the system during Summer Enrollment, please use the attached form for the district to manually add them to the program (DOB/SSN are required). If dependents/spouse are updated in the system, no further action is required and the above form should not be completed.

For data security purposes, you may send the form via inter campus mail or deliver in person to Human Resources, ATTN: Kara Hemmle.

The MISD Express Care is located inside the Methodist Family Health Center – Midlothian off Hwy. 287 near Texas Best Smokehouse/Shell (2230 Bryan Place, Suite 200, Midlothian TX, 76065)

MISD Express Care clinic hours are Monday-Friday from 3:00 PM to 7:00 PM with the exception of major holidays; including New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day and Day After Thanksgiving, and Christmas Day. (Closures and hours are subject to change; it is a good idea to call before heading to the clinic)

The MISD staff clinic is a walk-in clinic, meaning employees do not schedule specific appointment times. When employees visit the clinic, the staff clinic personnel will collect the non-refundable visit fee of $10 and inform them of what time they will be seen by a provider, based on the number of patients to be seen that day.

Employees then have the option to wait at the clinic to be seen by a provider or return to the clinic at the time designated by the staff clinic personnel.

Occasionally, due to medical personnel availability, there are some days in which not all employees desiring to be seen will be able to visit a medical provider that same day.

Employees can access MISD Express Care virtual visits by clicking the link that says “start a virtual visit now” directly from the MISD staff website. MISD Express Care virtual visits are staffed by MISD Express Care medical providers M-F, 7:00A-7:00PM and cost $10 per completed visit payable by credit, debit, and HSA card.

*Employees will need to create an account and identify as part of the MISD employee group prior to their first attempted virtual visit.*

When employees start a virtual visit, they will be asked to complete an online interview (questionnaire) which will be reviewed by the MISD Express Care medical provider. If the employee meets criteria to be seen virtually, they will be directed to a Live Online Chat with the medical provider and receive treatment within a few minutes.

*Employees with strep-like symptoms may be given a “Zipticket” during their virtual visit and directed to the Methodist Family Health Center – Midlothian (7AM-3PM) or MISD Express care clinic (3PM-7PM) to receive a free strep test prior to completing visit. “Ziptickets” can be redeemed anytime M-F, 7:00 AM – 7:00 PM same day of the original virtual visit.*

If the employee does not meet criteria to be seen virtually, they will be referred out to be seen in-person by the MISD Express Care provider and the $10 fee will be reimbursed.

Yes, however the legal parent/guardian must complete the consent form HERE and have the adult bring it with the child at the time of service. Additionally, adults must be over the age of 18. They will be required to make payment at the time of service and make any medical-related decisions on the employee's behalf during the visit.

Clinic and virtual visits are both only $10. Insurance is not necessary to receive care at MISD Express Care

The services at MISD Express Care clinic (including virtual visits) are offered outside of your existing insurance benefits and will not count towards insurance deductibles. 

When you aren’t feeling well, making a decision on where to go for immediate care can be difficult. Click HERE to view a tool to help guide you through the decision process. 

Insurance is not required to visit the MISD Express Care clinic. The clinic and virtual visits will not be filed with your insurance, so the $10 fee will not count toward your deductible.

There will be a certified Family Nurse Practitioner (FNP) on duty at all times, as well as other medical staff to assist with basic duties. Nurse Practitioners are state licensed and nationally certified, advanced practice medical professionals. The Nurse Practitioner will be under the direct supervision of the MISD Express Care - Medical Director, Dr. Jeffrey M. McDaniel MD.

Only current full-time MISD employees are eligible for this benefit.

As of January 1, 2014, the Affordable Care Act (ACA) requires you to have health insurance for yourself and your dependents. Access and use of MISD Express Care will not satisfy the ACA requirements.

Yes, the MISD Express Care fees are allowable expenses.

There is not an on-site pharmacy at the MISD Express Care clinic. Prescriptions will be sent to the pharmacy of your choice. Employees will be responsible to pay for their prescriptions.

The MISD Express Care clinic does not have x-ray equipment in the office. Patients will be referred to an outside source for x-ray, as necessary and at an additional cost.

Employees are required to register themselves and family members ahead of time to receive care from MISD Express Care. Please contact MISD HR/Benefits personnel to confirm eligibility:Kara Hemmle at 469.856.5011 or kara_hemmle@misd.gs. 

The clinic is not designed to replace your primary care physician.

The clinic has a limited number of spaces available per day, so your ability to be seen will be based on the number of patients that day and there is no guarantee there will be an available appointment. 

The virtual clinic is designed to treat a limited set of conditions. If you do not meet the criteria to be seen virtually, you will be referred out to be seen in-person by a medical professional when space is available.

• Employee legal spouse
• A child under the age of 26 (unmarried), who is one of the following:
  • A natural child, an adopted child, or a child who is lawfully placed for legal adoption
  • A stepchild
  • A foster child
  • A child under the legal guardianship of the employee
  • “Any other child” under the age of 26 (unmarried) in a regular parent-child relationship with the employee (other than a child described in the category immediately above), meeting ALL four of the following requirements:
    1. The child’s primary residence is the household of the employee;
    2. The employee provides at least 50% of the child’s support;
    3. Neither of the child’s natural parents resides in that household, and
    4. The employee has the legal right to make decisions regarding the child’s medical care.
• A grandchild under the age of 26 (unmarried) whose primary residence is the household of the employee and who is a dependent of the employee for federal income tax purposes for the reporting year in which coverage of the grandchild is in effect.

At the clinic we will strive, to the best of our ability, to diagnose and treat everyone who comes to the clinic regardless of ages.

*Children under the age of 3 years old and adults over the age of 65 years old, do not meet criteria for the MISD Express Care virtual visits*

An episodic case of a minor allergic reaction will be treated with a short term solution, or be referred to the Emergency Department (ED) depending on the severity of the reaction. The ongoing treatment of allergies should be managed by the employee / patient’s primary care physician. If you are experiencing a severe allergic reaction, please go to the nearest Emergency Department (ED) or call 9-1-1 immediately. 

School athletic physicals will not be offered at the clinic. 
 

MISD employees seeking treatment for a work-related injury must choose an in-network physician approved by our workers’ compensation carrier and will not be seen at the clinic. 

The MISD School Board approved the MISD Express Care in November 2018.